Support Request-Fixed Mount Scanner

01. Model Number *
How to get Model Number?

02. Serial Number *
How to get Serial Number?

03. Firmware Revision *
How to get Firmware Revision?

04. Host Interface *

RS-232 Serial
USB HID
USB HID Turbo Mode
USB COM Please specify USB vCOM driver revision.

05. Trigger Method *

Intelli Button
Serial Trigger Command
External Trigger

06. Host Operating System *

07. What kind of host does the scanner connect to? *

Industrial PC
PLC
PC
Kiosk
Others If others, please specify.

08. What’s your Application? *

09. If others, please simply describe your application.

10. Please describe your question or problem *