Bluetooth Scanner

Complete the necessary questions marked with * before you submit the request.

Contact Information

01. First Name: *

02. Last Name: *

03. Job Function: *

04. Job title: *

05. Phone Number: *

06. E-mail: *

07. Company: *

08. Country: *

09. Company Website:

10. Do you involve in scanning and mobility business? *

11. Business Sector:

12. Where did you buy our scanner? *
Please list the Supplier’s name.

Product Information

01. Model Number of Scanner *
How to get Model Number of your scanner?

02. Serial Number of Scanner *
How to get Serial Number of your scanner?

03. Firmware Revision of Scanner *
How to get Firmware Revision of your scanner?

If you use Bluetooth scanner together with smart cradle, please complete Questions 4 to 9.
If not, please go to Question 10 to 12.

04. Serial Number of Smart Cradle *
How to get Model Number of your smart cradle?

05. Firmware Revision of Smart Cradle *
How to get Firmware Revision of your smart cradle?

06. Radio Link Mode *

07. Host Operating System *

08. Revision of your host operation system

09. Host Interface *

RS-232 Serial
PS/2 Keyboard wedge
USB HID
USB COM Please specify USB vCOM driver revision.

10. Radio Link Mode *

11. Host Operating System *

12. Revision of your host operation system

13. Please describe your question or problem *